Frequently Asked Questions
Have questions about SpotlessGiG? Find answers to the most frequently asked questions by our users.
No, the platform is completely free for clients. There are no hidden connection fees or commissions on agreed rates.
Each independent provider sets their own hourly rate in euros. SpotlessGiG does not charge any commission from cleaners or clients.
Contact the provider directly by phone. If you do not receive assistance, you can report the profile to our security email so that we can review the case and block it if necessary.
After registering and completing their profile with information, rates and schedule, their profile becomes visible in the catalogue for clients looking for cleaning in their area.
The platform collects information about the skills, experience and contacts of the cleaners. We recommend that clients make additional checks themselves if necessary and monitor ratings and reviews.
Still have questions?
If you cannot find the answer to your question, do not hesitate to contact our team.