SpotlessGiG mobile

Delete your SpotlessGiG account

You can request deletion from inside the app or by email, without installing the app or signing in to this website. This service is operated by Telio Ltd.

Document version: 30 October 2026

Delete in the app

Open Profile → Delete account. Review the warning, enter your current password and confirm. Once the server accepts your request, you are signed out and permanent deletion continues in the background. If you cannot access the app or your request fails, use the email option below.

Request deletion without the app

Email office@spotlessgig.com with the subject “SpotlessGiG account deletion”, preferably from your registered email address. Identify the account email and state that you want the account and associated data deleted. We may verify control of the account before acting. Never send your password, verification codes or an identity document unless a justified, secure verification process is specifically agreed. We respond without undue delay and normally within one month.

What is removed

The request covers your mobile account, protected sessions, card preferences and history, device registrations, linked marketplace account, associated property/request records and uploaded content within our control. Linked marketplace access may stop too. We tell you if a specific legal obligation requires a limited record to remain, why and for how long. You can also email us about correction or a specific data-erasure request without deleting the whole account.

Backups and restoration

After verification we delete live personal data without undue delay. Residual copies can remain in restricted weekly disaster-recovery backups for up to 30 days after each backup was created. Backups are not used for ordinary operations. Any restoration must reapply deletion requests before the service is reopened. Uninstalling the app or disabling notifications alone does not delete your account.

Request deletion by email
Telio Ltd (Телио ООД) · Company number (ЕИК): 206677744
Burgas, Slaveykov district, block 161, entrance A, Bulgaria
office@spotlessgig.com